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Author Topic: Clan Tag Problems On Our Servers  (Read 321 times)
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Electric Warrior
The Sanctuary UK Server Owner
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« on: January 13, 2010, 07:04:43 PM »

The company that hosts our game servers, has cocked up something on the web server that has borked the admin management programs that we use, and one of the things that players will be noticing is that they could be getting kicked for using our clan tag. Sad   Help

We are trying to get them to sort out the problem, but in the meantime I would ask that you all be patient, and if this happens to you, then temporarily remove you clan tag so that you can continue playing.  Ninja

I'll post again here when it is safe to use your clan tag again.
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[S-UK]Alchemist
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« Reply #1 on: January 14, 2010, 07:47:23 PM »

I thought the reason was the change of my steam-number  Shock
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Electric Warrior
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« Reply #2 on: January 14, 2010, 08:07:22 PM »

I thought the reason was the change of my steam-number  Shock

Bit of a coincidence really, you changed your STEAM number just as the problem with our admin stuff arose.  I will still have to change the configs to your new number when the application is working again.
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"Show them respect. If you are ferocious in battle, remember to be magnaminous in victory." - Lt Col Tim Collins.
"We won't be druv" - Sussex Motto
Don't count your weasels before they've popped!
StarZ
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« Reply #3 on: January 15, 2010, 11:12:11 PM »

Ah!! thought i did something wrong then Smiley
Even tull couldnt get on so i thought something must be going on with the server.. lucky i checked!
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[S-UK] StarZ
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Electric Warrior
The Sanctuary UK Server Owner
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To find your mind...... you have to lose it first.


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« Reply #4 on: January 17, 2010, 01:41:37 AM »

Unfortunately, this is taking longer to get fixed than was at first anticipated, so please bear with us a bit longer.  We do have someone trying very hard to find a fix, which is related to PHP and mySQL databases, and their sudden reason for not communicating with each other after an update on the webserver.

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"Show them respect. If you are ferocious in battle, remember to be magnaminous in victory." - Lt Col Tim Collins.
"We won't be druv" - Sussex Motto
Don't count your weasels before they've popped!
Electric Warrior
The Sanctuary UK Server Owner
Administrator

Posts: 2064


To find your mind...... you have to lose it first.


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« Reply #5 on: January 18, 2010, 11:04:57 PM »

Good news!!!  Grin

The Admin management software is now back up and running, so you can all safely use your beloved tags again.

Sorry for the inconvenience over the last few days.

Steve one of the techs from Gaming Deluxe deserves a big vote of thanks for getting this fixed, working for two weeks on an admin management program he didn't know anything about, and even in his own time, trying to find out what caused it to go wrong and also because he knew how important it was to us.  Danny, myself and Steve have spent many hours chatting on Steam friends and MSN to try and figure it out.  He kept at it when many others would have given up in frustration.  He certainly knows it inside out now.  Grin

Cheers Steve, and Danny too.
« Last Edit: January 19, 2010, 05:04:28 AM by Electric Warrior » Logged

"Show them respect. If you are ferocious in battle, remember to be magnaminous in victory." - Lt Col Tim Collins.
"We won't be druv" - Sussex Motto
Don't count your weasels before they've popped!
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